Are Washing Machines built to fail?

Recent investigations by consumer group Which? found that manufacturers may actually be designing their machines in a way that repairs are so costly, they fall on par with the cost of replacement or even outdo the cost of replacing a machine altogether.

According to Which? a range of Washing Machine manufacturers (Bosch, Beko, Indesit, Hotpoint, Indesit, AEG and Zanussi ) now only design machines with sealed drums – meaning repairers cannot access vital parts should they fail, the main part being the drum bearings.

One of the top 5 most common problems consumers experience is the worn bearings – and this is something we can verify, as a high proportion of our claims are down to this.

We know just how expensive that particular job can be, and can completely concur the findings of this Which? investigation.

Again, Which? research shows that machines made in the 1980’s and 90’s weren’t made with sealed drums and that meant that engineers were able to remove and replace parts such as faulty drum bearings.

Research like this does bring us back to the thought of ‘they just don’t make them like they used to’ and it seems to so ring very true in this day and age.

As an insurer with a range of qualified engineers and thousands of call outs each year, we can agree to such findings, but as a consumer we hope you’re not stuck in the position where you can agree this too, as this means forking out a lot when you least expect it.

Luckily, we are here to deal with that stress and take it away from you.

With stats showing such prominent faults being in the top 5 of all washing machine problems, and costs proving to be extraordinarily high, alongside the high possibility of BER it just goes to show that manufactures aren’t looking after consumers as they once were.

Enough said?

You can insure your Washing Machine with us from as little as £65 per annum, covering the costs of labour, parts, repairs and even if it is deemed as condemned or BER, the cost of replacement is also included up to the value of £500.

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